I can't add my kids to my family in my online household. What do I do?

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1. What is the difference between District and Non-District?
2. Can I use a P.O. box to receive District rates?
3. I can't add my kids to my family in my online household. What do I do?
4. I am locked out of my online account, what do I do?
5. What fitness classes are included with membership/punch pass?
6. Can I take float in the pool?
7. When is open swim?